7-11 February 2021

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2-6 February 2020

Meet the Experts

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Receive 15 minutes of free, tailored, expert advice on all your jewellery-related business queries at Jewellery & Watch this February.

Meet the Experts, the jewellery and watch edition, is presented at the show by the National Association of Jewellers on their stand (17U22-W23) in Hall 17. Across the course of the show, five industry experts will be offering morning and afternoon appointments to address your concerns across the following key topics:

  • Increasing Sales 
  • Data analysis for profitability 
  • Advice for small businesses 
  • Social Media 
  • GDPR.

Secure your free ticket for the show today and then choose which of the experts you’d like to make your free appointment with!


Lee Lawson

lee lawson jewellery and watch

Communication skills for selling luxury - Lee Lawson

Sunday 4th February

Communication is the key to sales. It is surprising how many sales people communicate more on a sub-conscious rather than conscious level. This is a common trap and often results in plateauing sales figures, meet Lee to learn how to communicate effectively in a sales situation.

Book now on the NAJ's website

Michael Donaldson

michael donalson jewellery and watch

Using data to increase sales and improve profitability- Michael Donaldson

Monday 5th February

There are risks to any business when it is run solely on opinion, after all an opinion without data, is just another opinion. There are also risks to your business if you rely solely on data, after all it needs interpreting. Yet what can you do if there’s little or no data available to help guide your decision making or it’s simply too expensive to purchase.

Discover how you can generate valuable data yourself and how best to analyse and apply it to your business with confidence.

Book now on the NAJ's website

Jo Henderson

jo henderson jewellery and watch

The advice your business needs - Jo Henderson, Founder at JHJ Consultancy

Tuesday 6th February

For those of us that run small businesses, the help and guidance we receive from mentors and the tips and tricks we learn from our peers can save us time and gives us the confidence we need to succeed. The Better Business group can advise on a range of topics from responsible sourcing to brand management. In this session you can ask Jo to advise you, come along with your questions and find out how the Better Business group can help your business to do well, do right and do good.

Book now on the NAJ's website

Christine Colbert & Sophie Hickey


Business savvy social media - Christine Colbert & Sophie Hickey, Managing Director & Account Executive, House Creative

Wednesday 7th February

With 1 in 7 people on the planet now on Facebook it’s essential that brands and businesses jump on the bandwagon. But it takes more than just signing up to make your social media a success. House are giving away their social secrets on everything from content plans, customer complaints, and conversation territories, to help increase your online engagement. 

Book now on the NAJ's website

Chris Blunt

chris blunt jewellery and watch

Everything you need to know about GDPR - Chris Blunt, CEO, Broken Stones

Thursday 8th February

If you collect customer details, if you employ staff or if you record CCTV, the new GDPR regulations will affect you. GDPR has worrying signs of being the new PPI Claim of 2018 - and this time rather than it being the banks that are taking the hit, it could well be businesses like yours. So whether you believe you have a moral obligation to protect peoples personal information or you just want to make sure you protect your business from attack, criticism and being tied up in legal wranglings, join Chris to understand how you can prepare. Getting prepared is not that difficult and not that scary. There is some clear documentation you need to put in place. There are some simple things you need to do to make sure your IT systems are protected. There is some training you need to give your staff and there is some information you need to give out.

Book now on the NAJ's website

More expert advice

For more expert advice on the jewellery and watch trends happening now through to 2019 visit The Atelier, our brand new interactive feature installation at Jewellery and Watch.

Find out More