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In conversation: Mary Portas ' Why the future of business is rooted in kindness

04-Feb-2020
Inspiring Retail Stage (Hall 6)
Mary Portas - retail expert, business woman and 'Queen of Shops' - is a woman on a mission. Her latest book Work Like A Woman: a manifesto for change, draws on Mary's decades of business experience and outlines how we must all play a role in making the world of work a better place, for everyone. Join us for this insightful discussion with one of retail's leading voice's, as Mary Portas talks us through her insights into how businesses, particularly those on the high street, must adopt a kinder ways of behaving, and how the secret to saving your store lies in the relationships you build with your customers to make shopping more brilliant.