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Customer Loyalty, How and Why the Indies are Nailing it

06-Feb-2020
Inspiring Retail Stage (Hall 6)
Independent retailers are renowned for the ways that they are able to create a loyal customer base with customers even travelling long distances to visit their stores. This is even more impressive when resources and budgets are considered, so what's their secret? This panel of leading independent retailers will take you through the unique and innovative ways that they are able to keep customers coming back.