Exhibit FAQs

The Standard Exhibitor Marketing package is included as part of your exhibiting contract. It provides you with a web profile page that you can enhance with additional content such as profile photo; company description; tags; products; social media links etc. Enhanced profiles are proven to increase buyer engagement, influence and motivation before, during and after the show.

Try to treat your online profile as you would your stand; dress it with high quality content, include different channels for buyers to engage with you, and promote your brand identity to make a positive first impression on buyers when they are planning their visit. Your online profile is likely to be the first point of contact with buyers and remains on the website for the full show cycle, so it’s important to add your content as soon you can.

Your online profile has been designed to encourage buyers to engage with you by traditional means, via your social networks or by using our email enquiry service. More channels to engage with you means more opportunities for you to generate valuable sales leads and sales prospects before and after the show.

Start small, but start now. We strongly recommend that you start to enhance your online profile as soon as you have received your Exhibitor Zone login email. You can highlight a selection of the products you’ll be exhibiting, new launches as well as excite and engage buyers via your social networks long before the show.

You don’t have to enhance your online profile, but that’s a bit like not dressing your stand at the show. With so many products and suppliers on display, buyers expect and want to preview as much as they can to help them decide which products to buy and which exhibitors to visit at the show. Buyers also use the website as a reference tool after the show.

We have given you the option to choose what details you include on your profile and to add them yourself in the exhibitor zone; you can fill out your address, phone number and website URL by login into your Exhibitor Zone and clicking on ‘My Profile’ on the left hand side task bar. 

Please contact Ascential Assist on the below contact form with the contact you would like replacing and the full name, email address and phone number of the replacement.

Click on the Exhibitor Zone login link situated at the top left of the website and follow the ‘Forgotten your password’ link.

 

There is a ‘Contact Exhibitor’ button on your web profile page that launches an enquiry form. The enquirer is asked to complete the form including; their name, email address and message. Your email address is hidden and all messages are checked before being sent to your email address

Please note: Enquiries made via your online profile are sent to the email address that we hold for the marketing contact that you have provided us on your exhibiting contract. If this has changed, please contact Ascential Assist on the below contact form. The message is also stored on your exhibitor zone under ‘Messages’ on the left hand task bar.

Your company description should inform customers what you do and how you do it. Describe your company and products clearly and concisely, using short descriptive sentences. Avoid writing your stand number, telephone number or web address, as these are already included elsewhere on your profile. The website will automatically pick out words to include in your Tags section, so make sure to use words, which accurately describe your products.

Visitors to the website can search in different ways such as; exhibitors or products or by show sector. The exhibitor and product lists can then be filtered by show sector, products for, RRP or keyword search. Therefore, the chances of your online profile being found are dramatically increased if you have tagged your company.

Click on Exhibitor Zone at the top of the website, once logged in to the exhibitor zone please click on ‘Key Information’. Once on the key information page, you should see the Exhibitor Manual link on the left.

Yes. There are a number of compulsory forms which you must complete prior to your arrival on site for each show. In addition, it is important that you login to check that all the details that we hold for you are correct.

You can either view your online profile or log into the Exhibitor Manual; your hall & stand number will be visible.

Note: if your stand number is 4G13 it means you are in hall 4, row G and stand 13.

These details can be found once you log into the Exhibitor Manual, you can also find them on your Contract or Invoice.

Please log into your exhibitor zone here and click on key information where you will find the relevant links to your exhibitor badges.

These details can be found on your Contract or Invoice.

If for any reason you would like to re-position your stand or location, please contact your sales representative.

No, provided that you have adequate cover you don’t need to buy additional insurance. To ensure that you don’t pay for insurance you don’t need, please send a copy of your insurance documents to Inevexco (Ascential Event’s insurance broker) who will tell you if you have adequate cover to exhibit:  Ascential@inevexco.co.uk

Space only – marking on the floor. You build your own stand within this space and are responsible for floor coverings and dividing walls as a minimum.

Shell Scheme – Carpet, walling and fascia displaying company name and stand number.

The minimum height of the dividing walls in a space only stand is 2.5m. If you intend to build over 4m you will be required to have a structural engineer approve the design and construction. A Standard Shell Scheme stand is 2.5m high. A traditional Shell Scheme stand is 2.75m high.

You will be able to find the dimensions of your shell scheme within the Exhibitor Manual under the stand info tab.

All exhibitors/contractors need to display a Vehicle ID Pass in the windscreen of their vehicle so that traffic marshals can direct them to the nearest Vehicle Entry door to their stand. For some shows we run a deposit system to ensure that vehicles do not stay longer than their allocated unloading time. For more details, please see the Manual.

Furniture: You can order additional furniture or lighting through the Exhibitor Manual. Your furniture and lighting will be delivered/installed on your stand during build-up.

Please note: A surcharge will be added to electrical orders placed closer to the show. Further information on this can be found on the electrical order form or contact Ascential Assist on the below contact form.

Security Guards patrol the halls for the duration of our tenancy and roaming CCTV is fitted throughout the venue. However, neither Ascential Events nor The NEC can accept liability for lost or stolen goods. We advise you to hire a night sheet from GES. Alternatively, you can remove your products from the hall each evening. For further information on this please go to the Hall Managers office onsite.

Visitor and exhibitor parking is free at the NEC. Disabled visitors can park within the designated disabled parking bays.

If you are interested in exhibiting at Jewellery & Watch, please fill in our exhibit form and a member of our team will contact you shortly.

Not sure if you need a visa to visit the UK? To take a look at the  UK Visas and Immigration (formerly the UK Border Agency) website,  please click here.

We can issue personal/individual letters of invitation to exhibitors for visa purposes, please contact us if you require an invitation letter.